PLATE 03RESUME
Curriculum Vitæ
fig. 3 — A TYPESETTER’S RECORDSET IN TINOS
i.Experienceproduct & engineering
Digital Software Analyst
Citibank · Mortgage Lending ︱ Dallas, TX
- Owned 22 mortgage systems for 800+ users, maintaining 99.3% uptime across platforms
- Built Next.js dashboard for senior leadership tracking repository migration adoption and DORA metrics
- Redesigned MSSQL archival storage strategy, reducing infrastructure costs by $300k annually
- Cut delivery cycles from 3 months to 2.5 weeks using Devin AI for SDLC procedures
- Scaled AI adoption across retail banking by training 50+ analysts and onboarding 6 teams
Mar 2024 — Present
Lead — OnSked Web Application
Amazech Solutions LLC ︱ Plano, TX
- Built a scheduling platform for salons and spas, from requirements through launch
- Developed React frontend and Express API on Azure, reducing booking confirmation time by 40%
Aug 2023 — Dec 2023
Summer Analyst — KYC
Citibank ︱ Dallas, TX
- Integrated UI features improving KYC verification workflows and fraud detection usability
- Analyzed automotive sales with Pandas and Tableau to surface strategy insights
- Wrote Jest unit tests for KYC identity verification features across branded card workflows
Jun 2023 — Aug 2023
ii.Projectsindependent work
POSED
Personal Project
- Interviewed thrift store owners and scoped an ML pricing MVP for Square Marketplace
- Built pricing engine using SAM3 and Ollama for real-time pricing with 90% accuracy
- Shipped ML-powered POS reducing per-item processing time by ~60%
Nov 2025 — Present
1051 Studios
Independent ︱ Austin, TX
- Won a City of Austin pitch contest for a municipal court chatbot
- Built homebuying platform using Austin MLS data, reducing broker fees by 17%
- Designed route optimization for Austin Resource Recovery, cutting pickup times by 30%
Jun 2017 — Dec 2023
iii.Educationformal study
BS Computer Science
University of Texas at Dallas
May 2024
iv.Skillspractice & tools
Technical
- TypeScript
- Next.js
- Express.js
- PostgreSQL
- Java
- Tableau
- Adobe Analytics
- Git
AI / ML
- LLM Applications
- SAM3
- Devin AI
- Model Evaluation
- Pandas
Product
- User Research
- MVP Scoping
- Roadmapping
- Agile
- Jira
- Confluence
- Figma
fig. 3 z Set in 9/12 Tinos with mono labels at 8 pt, tracked 18 units. Available as PDF on request — me@keshavraghavan.com